Serving Northeast Tennessee

IT support that actually picks up the phone.

Managed IT, point-of-sale, printer/copier, and bookkeeping support for small businesses in Carter County and beyond — handled by a dedicated technician, not a call center.

system_status.log ● monitoring active
ELIZABETHTON, TN UPTIME WATCH — 24/7
Carter CountyLocally owned & operated
1 Business DayTypical response time
Flat-RatePredictable monthly plans
Direct LineNo ticket queue, no call center
Microsoft Partner Google Partner Zoho Partner Ubiquiti Partner
What we do

How we keep your business running

Pick one service or bundle them into a single flat-rate plan — IT, bookkeeping, printer/copier, and point-of-sale support can all run through the same relationship and the same direct line.

Managed IT

Day-to-day IT support

Ongoing monitoring, maintenance, and hands-on help for your computers, network, and software — so small problems get caught before they become outages.

  • Remote & on-site troubleshooting
  • Patch management & updates
  • Backup & disaster recovery
  • Vendor & software coordination
Point of Sale

POS systems, set up right

Retail and restaurant clients get help choosing the right point-of-sale hardware and software, getting it installed and networked correctly, and keeping it running during business hours — not just a terminal someone dropped off.

  • POS system selection & vendor coordination
  • Installation, network setup & configuration
  • Register, receipt printer & card reader setup
  • Ongoing troubleshooting & support
Printer & Copier

Copier & printer support, one point of contact

Need a new office copier or multifunction printer? We help you source the right multi-brand unit, get it installed and configured on your network, and keep it running — as part of the same IT relationship, not a separate vendor to manage.

  • Lease vs. purchase guidance
  • Network setup, print queues & scan-to-email
  • Ongoing troubleshooting & support
  • Vendor coordination for toner, parts & warranty service
Bookkeeping

Monthly bookkeeping, kept current

Ongoing bookkeeping for small businesses that don't need a full-time bookkeeper on staff — reconciled accounts, categorized transactions, and financial statements delivered on a predictable monthly cadence.

  • Monthly bank & credit card reconciliation
  • Transaction categorization & chart of accounts upkeep
  • Financial statement preparation (P&L, balance sheet)
  • QuickBooks Online setup, support & POS integration
Web Infrastructure

Managed web hosting

Hosting, security, and maintenance for one site or a whole portfolio of client sites — updates handled, backups automated, uptime watched around the clock.

  • Managed hosting & performance tuning
  • Automatic backups & software updates
  • Security monitoring & malware checks
  • Domain, DNS & SSL management
Consulting

Systems & IT consulting

Planning a new tool, migrating systems, or just not sure what you need? We assess your setup and design a system that fits your business, not the other way around.

  • Infrastructure & systems design
  • Software selection & migration planning
  • Network & security assessments
  • One-time projects or ongoing advisory
Getting started

How an engagement starts

01 / Assess

We look at what you've got

A straightforward walkthrough of your current systems, software, and pain points — no jargon, no upsell.

02 / Set up

We build the plan

Monitoring, backups, and support get put in place around your business, with a flat-rate plan scoped to what you actually need.

03 / Monitor

We keep watching

Ongoing monitoring and a direct line to your technician — issues get caught early, and you always know who's answering.

About Evans Digital Solutions

Evans Digital Solutions is a Carter County-based IT company built on one idea: your local business shouldn't have to choose between "no IT support" and "an expensive contract with a stranger."

We work with small businesses, professional offices, and organizations across Northeast Tennessee that need dependable technology support without hiring a full-time IT staff. Every client works directly with the same technician — the one who answers the phone is the one who fixes the problem.

EntityEvans Digital Solutions, LLC
Based inElizabethton, TN
Service areaNortheast Tennessee
EngagementFlat-rate & project-based

Let's talk about your systems

Send a few details and we'll follow up within one business day to schedule a consult.

Location Elizabethton, TN (Carter County)
Hours Mon–Fri, response within 1 business day